Privacy policy

Last updated: December 17, 2025

Rmzey operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a curated shopping experience (the "Services"). Rmzey is powered by Shopify, enabling us to offer the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase, or engage with the Services. If there is a conflict between our Terms of Service and this Privacy Policy, the Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described.

Personal Information We Collect or Process

"Personal information" refers to information that identifies or can reasonably be linked to you or another person. It does not include anonymous information or information that has been de-identified. We may collect the following categories of personal information:

  • Contact details: Name, address, billing/shipping address, phone number, and email address.

  • Financial information: Credit card, debit card, payment information, financial account details, and transaction details.

  • Account information: Username, password, security questions, preferences, and settings.

  • Transaction information: Items you view, add to your cart, purchase, return, exchange, or cancel, and past transactions.

  • Communications: Information shared with us, such as customer support inquiries.

  • Device information: Device, browser, network connection, IP address, and unique identifiers.

  • Usage information: Data regarding interactions with the Services, including how and when you engage with or navigate the Services.

Personal Information Sources

We collect personal information from these sources:

  • Directly from you: When you create an account, use the Services, communicate with us, or provide personal information.

  • Automatically: Through your device when you interact with the Services, via cookies and similar technologies.

  • From service providers: When we engage them to enable technology, processing, or other functions on our behalf.

  • From third parties: Business partners, affiliates, or other sources.

How We Use Your Personal Information

We may use your personal information to:

  • Provide, tailor, and improve Services: Process payments, fulfill orders, remember preferences, and create a customized shopping experience.

  • Marketing and advertising: Send promotional communications and show online advertisements.

  • Security and fraud prevention: Authenticate accounts, detect and prevent fraud, and provide a secure shopping experience.

  • Communicate with you: Provide customer support, maintain business relationships, and respond to inquiries.

  • Legal compliance: Comply with laws, respond to legal processes, and enforce our policies.

How We Disclose Personal Information

We may disclose personal information to third parties under certain circumstances:

  • With Shopify and vendors: For payment processing, analytics, customer support, fulfillment, and more.

  • With business partners: For marketing services and targeted advertising.

  • At your request or with consent: For shipping, social media integration, etc.

  • In business transactions: Mergers, bankruptcy, legal obligations, or protecting our rights and users.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information to improve the Services. Information is shared with Shopify and other third parties located in various countries. To learn about Shopify’s practices, visit the Shopify Privacy Policy. For rights regarding your personal information, visit the Shopify Privacy Portal.

Third-Party Websites and Links

The Services may include links to third-party websites. We are not responsible for the privacy practices or security of those sites. Please review their privacy policies before sharing any personal information.

Children's Data

The Services are not intended for children under the age of majority, and we do not knowingly collect personal information from children. If you are a parent or guardian and wish to request the deletion of your child's personal information, please contact us.

Security and Retention of Your Information

While no security measures are perfect, we strive to protect your information. We retain personal information based on factors like account maintenance, legal obligations, and dispute resolution.

Your Rights and Choices

Depending on where you live, you may have the following rights:

  • Access / Know: Request access to your personal information.

  • Delete: Request the deletion of your personal information.

  • Correct: Request corrections to inaccurate information.

  • Portability: Request a copy of your information for transfer to another party.

  • Managing Communication Preferences: Opt-out of promotional communications at any time.

To exercise these rights, contact us through the provided details.

Complaints

If you have complaints about how we process your personal information, contact us directly. You may also lodge a complaint with your local data protection authority.

International Transfers

We may transfer, store, and process your personal information outside your country of residence, including the European Economic Area or the UK, using recognized transfer mechanisms like Standard Contractual Clauses.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will post the revised version on this website and update the "Last updated" date.

Contact

For questions or to exercise your rights, contact us at:  or call us at 

  • Call: +92 322 8888601

  • Email: Rmzey786@gmail.com